Privacy Policy - StellAfrique Online

This Privacy Policy explains how StellAfrique collects, uses, stores, and protects your personal information when you visit our website, interact with our content, or contact us through our communication channels.

This Privacy Policy explains how StellAfrique collects, uses, stores, and protects your personal information when you visit our website, interact with our content, or contact us through our communication channels.

We are committed to respecting your privacy and handling your data responsibly.

Who we are

StellAfrique is the beauty and accessories arm of the TRW Consult Ecosystem. We provide natural wigs, fascinators, and curated beauty accessories, alongside informational content designed for working black women.

Information we collect

We may collect personal information when you:

Visit our website
Contact us via WhatsApp
Engage with our blog content
Make enquiries about products or services

The information collected may include:

Your name (if provided)
Contact details (such as phone number when you message us on WhatsApp)
Information you voluntarily share during enquiries
Basic technical data such as browser type, device information, and pages visited (via analytics tools)

We only collect information that is necessary to provide support, respond to enquiries, or improve our services.

How we use your information

Your information may be used to:

Respond to enquiries and provide personalised guidance
Communicate about products, availability, or services you request
Improve website performance, content, and user experience
Maintain security and prevent misuse

We do not sell, rent, or trade your personal information.

WhatsApp communication

When you contact us via WhatsApp, your communication is subject to WhatsApp’s own privacy policies in addition to ours.

By messaging us, you consent to us using the information you provide solely to respond to your enquiry or assist you with your request.

If you wish to contact us, you may do so here:
Chat with StellAfrique on WhatsApp

Cookies and analytics

StellAfrique may use cookies or similar technologies to understand how visitors use our website. This helps us improve site performance, content relevance, and user experience.

Cookies do not give us access to your personal devices or sensitive personal information.

You can manage or disable cookies through your browser settings at any time.

How we protect your data

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. While no online system is completely secure, we apply appropriate safeguards consistent with industry standards.

Sharing your information

We do not share your personal information with third parties except:

Where required by law
Where necessary to operate essential website services (such as analytics tools), under strict confidentiality

Your rights

Under UK data protection laws, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data, where applicable
Object to or restrict certain types of processing

To exercise any of these rights, please contact us via WhatsApp.

External links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us directly.

Message StellAfrique on WhatsApp

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