FAQs - StellAfrique Online

Find answers to common questions about Stellafrique’s products, shipping, returns, and more. Get quick help on your FAQs about our range of offerings.

Frequently Asked Questions (FAQs) About StellAfrique

What is StellAfrique?

StellAfrique is the beauty and accessories arm of the TRW Consult Ecosystem. We specialise in natural-looking wigs, elegant fascinators, and curated beauty accessories for working black women in the UK who want to look polished without unnecessary stress.

If you’re exploring quality wigs or accessories and want personal guidance, you can chat with StellAfrique on WhatsApp at any time.

Who are StellAfrique products designed for?

Our products are designed for busy, professional black women balancing work, family, and social life. If you value quality, convenience, and refined style, StellAfrique was created with you in mind.

What types of wigs do you sell?

We focus on natural-looking wigs that are easy to wear, comfortable, and suitable for everyday life as well as special occasions. Our selections are curated to blend seamlessly and maintain a polished appearance.

To find out which wig best suits your lifestyle or face shape, message StellAfrique on WhatsApp for personalised recommendations.

Do you sell fascinators for events and formal occasions?

Yes. StellAfrique offers elegant fascinators suitable for weddings, church events, formal gatherings, and celebrations. Our pieces are selected to complement your outfit without overpowering your look.

If you’re shopping for a specific event, chat with us on WhatsApp and we’ll help you choose.

How do I know which product is right for me?

We understand that choosing a wig or accessory can feel overwhelming. That’s why we offer direct WhatsApp support, where you can ask questions, describe your needs, and receive honest guidance.

Simply message StellAfrique on WhatsApp, and we’ll guide you through your options.

Do you ship within the UK?

Yes, we serve customers across the UK. Delivery details and timelines will be discussed clearly during your order process.

If you have location-specific questions, chat with us on WhatsApp before placing your order.

How do I care for my wig or accessories?

We share practical care guidance through our Beauty Tips and Hair Care blog categories. Our advice is realistic, easy to follow, and designed for women with limited time.

For product-specific care tips, feel free to message StellAfrique on WhatsApp.

What does “Quality” mean at StellAfrique?

Quality at StellAfrique means:

Natural appearance
Comfort and durability
Thoughtful curation
Value for money

We don’t sell everything. We select what meets our standards and serves our customers well.

If quality is important to you, chat with StellAfrique on WhatsApp to explore our range.

How do I place an order?

Ordering is simple. Start by reaching out via WhatsApp, tell us what you’re looking for, and we’ll guide you through the next steps clearly and efficiently.

Start a WhatsApp chat with StellAfrique to get started.

I still have questions. What should I do?

We’re happy to help.

If you have any questions at all—about wigs, fascinators, accessories, or styling—chat with StellAfrique on WhatsApp and we’ll respond as quickly as possible.

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